Clinical dashboard
Quality management tools will be made available nationally.
Leaders in the specialist health service now have access to a new management tool. The clinical dashboard has been developed to enhance quality and patient safety, and will be available nationally from 1st July when SKDE takes over responsibility from Health South-East.
Photo: Skjermdump
Clinical dashboard is a website with management data that displays various indicators for patient safety, quality, and consumption rates. The aim is to provide leaders in specialist healthcare with a better basis for decision-making to ensure patient safety and high-quality treatment.
Enhanced functionality and national coverage
So far, the Clinical dashboard has only been used in Health South-East RHF, where it has been developed, published, and managed. However, from 1 July this year, the Clinical dashboard will be transferred to the Centre for Clinical Documentation and Evaluation (SKDE). This is because SKDE is a national actor and has an established role in specialist healthcare related to knowledge about quality and equitable healthcare services through analyses of health registry data.
Now that SKDE is taking over responsibility for the operation and further development of the tool, an interregional version will be published that covers specialist healthcare across Norway. This means that leaders in all RHFs and health enterprises can find relevant management data in the tool and can compare their own clinical practice with others.
— We at SKDE are very pleased with the work that Health South-East has done in developing the Clinical dashboard. We would like to thank them for the trust they show by transferring the tool to us. We will manage it well. We hope that with this access to relevant management data, health enterprises can work purposefully to reduce unwanted variation and ensure high quality in services, says the director of SKDE, Eva Stensland.
Increased focus on clinical activities
The Clinical dashboard was developed based on findings from the group audit conducted by Health South-East in a mapping exercise in 2023. It was revealed that many leaders in health enterprises experienced a stronger focus on finance and HR than on patient services and the quality of patient treatment. The audit therefore recommended that the boards of health enterprises pay greater attention to clinical activities.
— To address this, the clinical dashboard was launched as a management tool with data from the Norwegian Patient Registry, the Norwegian Institute of Public Health, and the Cancer Registry. The goal has been to identify unwanted variation in quality, patient safety, and resource use, so that the board and enterprise management could monitor the achievement of the "ensure" responsibility in the regional health enterprises, explains project director at Health South-East RHF, Ole Tjomsland. Together with his colleague, senior analyst Christian Thoresen, he has developed and managed the content of the dashboard.
Increased insight for leaders
The Clinical dashboard has already proven useful in Health South-East, where it is part of an annual cycle for monitoring health enterprises in the region. It is actively used in quarterly reviews of deviations, measures, and goal achievement, providing boards with a better basis for following up their “ensure responsibility".
— Shortly after the dashboard was launched for health enterprises in Health South-East, the interregional professional director meeting expressed a desire for the dashboard to be made available with data for all RHFs and recommended that the responsibility for publication and operation be transferred to SKDE, says Tjomsland.